Managed IT Services
All your IT needs in a simple, secure, cloud-based package.
We understand that SMEs need IT that works without complexity. That’s why we simplify and secure your technology so you can focus on what truly matters—amplifying your business.
Protect your assets, reduce risk, and optimise performance with Falco.
IT, Simplified.
Business, Amplified.
EFFICIENT
Reduce costs and free up internal resources with an IT environment that’s proactively optimised, securely maintained, and expertly managed for you.
SECURE
AGILE
SUSTAINABLE
Seamless solutions with hassle-free support
Our Managed IT Services solution shifts your IT from a cost to an investment. We take care of the setup and admin and combine regular maintenance and updates with active security monitoring to keep your environment reliable and your business uninterrupted.
If an IT emergency arises—or you need expert support—our Helpdesk team is just a phone call away. Think of us as an extension of your team, working behind the scenes to keep everything running smoothly so you can stay focused on growing your business.
Collaboration & Productivity
Work Smarter, Stay Connected, and Focus on What Matters
Your team thrives when communication is seamless, collaboration is effortless, and technology works. That’s why we streamline file sharing, communication, and productivity tools into a single, secure system—so your team stays connected without disruption.
- Exchange Mailbox & Microsoft Teams for essential communication and meetings
- Office 365 – all the essential business applications, fully managed
- Current Windows Pro Licensing so you’re always up to date.
- SharePoint and OneDrive for organised, centralised, and secure document storage
- Virtual Desktop set up for secure, frictionless access to work files and applications from any location without compromising security.
Security & Compliance
Enterprise-level protection tailored for SMEs
Security isn’t just for big corporations. We make enterprise-grade protection accessible to small and medium businesses without the complexity.
We’ll ensure your business stays compliant and your data remains protected so your team can work confidently, knowing security is built-in, not bolted on.
- Multi-factor authentication (MFA) & device security for secure access anywhere, anytime
- Proactive device protection & security patch management to stay ahead of cyber threats
- Managed Endpoint Security for always-on threat detection and response
- Anti-Spam & Web Content Filtering to keep your inbox clean and browsing safe
Support, Maintenance & Training
Keeping Your Team Supported, Your Systems Optimised, and Your Business Secure
IT should drive your business forward—not slow it down. That’s why we provide proactive support, ongoing maintenance, and expert training to keep your systems running smoothly and your team equipped to recognise and handle security threats.
From preventing issues before they arise to resolving them the moment they do, our team is always one step ahead—so you can stay focused on growth. And if you ever need us, we’re just a call away.
- Regular maintenance & updates so your IT stays current and secure without you lifting a finger
- 24/7 monitoring & alerts so we can stay on top of issues before they impact you
- Simulated phishing campaigns & user training to keep your staff on the front foot
- Expert support through our phone Helpdesk and onsite support when remote solutions won’t cut it.
FAQs
Managed IT Services
What does Managed IT Services mean?
Our Managed IT Services provides a simple, secure IT solution that gives your business access to essential Microsoft tools like email, SharePoint, OneDrive, and Office365—all seamlessly managed for you. Plus, we take care of your regular maintenance and upgrades and undertake active security monitoring so your systems stay up-to-date and protected without the hassle.
How do managed IT services differ from traditional IT support?
Traditional IT support is often reactive, addressing issues after they arise. Our Managed Services take a proactive approach, ensuring your systems are always optimised, updated, and secure. We provide Helpdesk support during extended business hours, and our active threat detection works round-the-clock to safeguard your systems.
Will my business data remain secure and private with your managed IT services?
Yes, we implement strong security measures and encryption protocols to ensure that your data remains secure and confidential at all times.
How do managed IT services reduce downtime?
With proactive monitoring, maintenance, and security updates, managed services allow us to catch and resolve potential issues before they affect your business, minimising downtime and keeping your operations running smoothly.
